Try a different cable and different USB ports, also try a different computer.Update all the software on your devices: iOS, macOS, Windows, and iTunes.Restart your computer, as well as your iPod, iPad, or iPhone.Otherwise, work through the instructions below: Use these quick tips if you know what you’re doing and don’t have time to read the full post. Remove and reinstall iTunes on your Mac or PC PC users should try these PC-only troubleshooting steps Disable third-party security software on your computer Test the connection between your device and computer Update the software for everything, including iTunes How do I get my iPod, iPad, or iPhone to show up in iTunes?.What if my iPod, iPad, or iPhone is obsolete?.Why won’t my iPod, iPad, or iPhone show up in iTunes?.How do you view an iPod, iPad or iPhone in iTunes?.
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